EngageCX Studio Installation Guide

Overview

This guideline provides step by step instructions you must follow for installing EngageCX Studio software on your computer. For more information, please skim over the following lines if you want to install the EngageCX Studio for the first time on Windows operating systems.

Pre-Installation

Before proceeding to install the Studio software, it is recommended to take a look over some prerequisites in order to ensure the properly conditions that lead to a successful installation. For more details regarding a specific area of requirements, please access the topic you need from the table below.

.NET Framework 4.7.2 Microsoft Visual C++ 2015-2022 Redistributable (x64) Operating System Hardware Requirements

NET Framework

The .NET Framework 4.7.2 can be downloaded from the Microsoft website, using this download link. To learn more important information about this release, access the .NET Framework 4.7.2 Readme File.

Note

This is also required by all the EngageCX Platform components, not necessarily the websites.

Microsoft Visual

The latest version of Microsoft Visual C++ Redistributable packages for Visual Studio 2015, 2017, 2019, and 2022 is necessary. X64 architecture (containing both ARM64 and X64 binaries) can be dowloaded from here. For more information of this, please access the Microsoft page Microsoft page.

Operating System

Find in the table below the optimal operating system specifications for EngageCX Studio installation.

Optimal
Windows 10

Hardware Requirements

The table below lists the optimal hardware specifications that must be addressed prior to the EngageCX Studio installation.

Optimal
1 CPU/4 Cores i7 @3GHZ
8 GB of RAM
10 GB disk space

Installation

Installer Description

The installation files are named according to the version of the product. Generally, the setup name has the following structure: Product Name - Architecture - Build Version - Build Number.

In the example below, you can identify the details mentioned as follows:

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Installation Wizard

To open the installation wizard, double-click on the .exe file and wait for the Setup to initialize:

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When the setup finished preparing the install, the Welcome Screen will appear. Follow the steps described below to complete the installation.

Step - Welcome Screen

The welcome screen provides details on what product is about to be installed on your machine, as well as two options, to revert changes or to proceed with the installation of the EngageCX Studio software.

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If you wish to cancel the installation, then press the Cancel button.

You will be prompted to confirm your decision, in order to prevent accidental canceling:

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To proceed with the installation, select the Next button, located in the bottom region of the window.

Step - End-User License Agreement

In order to continue with the installation of the EngageCX Studio software, you will need to carefully read the terms and conditions for this software.

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Afterwards, check the I accept the terms in the License Agreement checkbox and click Next to continue.

Note

The Next button is grayed out until the above checkbox is selected.

Step - Destination Folder

This step in the Setup Wizard offers the possibility of setting the location where the EngageCX Studio software will be installed. By default, the Studio solution will be installed at: C:\Program Files\EngageCX\EngageCX_Product.

To change the default path, select the Change button on the middle-left side of the window and provide a new destination folder for the Studio installation.

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Once you have the folder set, select the Next button to continue with the installation.

Step - Product Features Selection

EngageCX Studio provides a suite of components which can be chosen during this step of the installation. Notice that each component is provided with a short description on its functionality.

By default, all three components are selected. You can decline the installation of a component by de-selecting the associated check-box. Not selecting an option will render the user unable to finish the installation.

In addition, once with the components selection, EngageCX Studio will also install the EngageCX Drive tool, that allow you to synchronize your templates, diagrams and dashboards locally created with EngageCX Platform, automatically or manually.

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Once you select the needed components, select Install to proceed with installing the software.

Step – Completed Installation Screen

The final steps of the Installation Wizard allow you to see the progress of the installation and, once completed, you can choose to launch Publisher tool.

Complete the installation by selecting the Finish button.

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Getting Help

For more information, please access the product documentation by using the links below: