NorthStar CCM Maintenance Guide

Welcome to the NorthStar CCM Maintenance Guide!

Using this guide, you can learn how to back-up, maintain and diagnose the NorthStar CCM Platform. To continue, please select your NorthStar CCM version below:

Latest Version

NorthStar CCM R2025 (EngageCX 14/Ruby) Maintenance Guide

Previous Versions

EngageCX 13.0 (Onyx) Maintenance Guide

EngageCX 12.0 (Nido) Maintenance Guide